PRIVACY POLICY

Mục Lục

Data collection on buonmecoffee.com primarily includes: full name, email, and phone number. This information is required from members so that buonmecoffee.com can contact and confirm orders when customers use services on the website, ensuring the rights and interests of all customers.
Customers are solely responsible for the security and storage of all activities conducted under their name and email. Customers are also responsible for promptly notifying buonmecoffee.com of any unauthorized use, abuse, security breaches, or third-party access to their username and password, so that appropriate measures can be taken.

Personal information provided by customers may be used for the following purposes:

Providing services to customers;
Sending notifications regarding information exchanges between customers and buonmecoffee.com;
Preventing the disclosure of personal information or identity fraud;
Contacting and resolving issues with customers in special circumstances. Personal information will not be used beyond the purpose of confirming and communicating about transactions on buonmecoffee.com.
In cases required by law: buonmecoffee.com is obligated to cooperate in providing customer personal information upon request from judicial authorities, including: the Procuracy, courts, and police investigation agencies in relation to any legal violations by the customer. Outside of these cases, no one has the right to access a customer’s personal information.

Customers’ personal data will be stored until a deletion request is made, or until the member logs in and performs the deletion themselves. In all other cases, customers’ personal information will remain confidential.

Customers agree that, when necessary, the following agencies/organizations/individuals have the right to access and collect their information:

The Administration Board of buonmecoffee.com.
Competent state authorities (when required by law).
A complaining party who can prove a violation committed by the customer (if applicable).

BUON ME COFFEE PRODUCTION AND TRADING CO., LTD.

Address: 108/1/30 Nguyen Van Khoi Street, Ward 9, Go Vap District, Ho Chi Minh City

Phone: 0914535353

Customers have the right to review, update, adjust, or delete their own personal information, or to request that buonmecoffee.com do so on their behalf.
Customers have the right to submit complaints regarding the disclosure of their personal information to third parties to the administration board of buonmecoffee.com. Upon receiving such feedback, the administration board must confirm the information, provide an explanation, and guide the customer in recovering and securing their account.
Email: hello@buonmecoffee.vn

Personal information of customers on buonmecoffee.com is committed to being kept strictly confidential in accordance with the customer personal data protection policy. The collection and use of each customer’s information will only be carried out with their consent, except where otherwise required by law.
Customer personal information will not be used, transferred, provided, or disclosed to any third party without the member’s explicit consent.
In the event that the information storage server is attacked by hackers resulting in the loss of customer personal data, buonmecoffee.com will be responsible for reporting the incident to the relevant authorities for timely investigation and resolution, and for notifying affected members.
All online transaction information of customers will be kept strictly confidential, including accounting invoices and digitized documents, stored in a Level 1 secure data center.
The management of buonmecoffee.com requires individuals registering or making purchases to provide complete and accurate personal information, including: full name, email, and phone number, and to take responsibility for the legal accuracy of said information. The management of buonmecoffee.com bears no responsibility and will not resolve any complaints related to a customer’s rights if the personal information provided at the time of initial registration is found to be inaccurate.

Customer personal information is committed to being kept strictly confidential in accordance with the personal data protection policy. The collection and use of each customer’s information will only be carried out with their consent, except where otherwise required by law.
Customer personal information will not be used, transferred, provided, or disclosed to any third party without the customer’s explicit consent.
In the event that the information storage server is attacked by hackers resulting in the loss of customer personal data, we will be responsible for reporting the incident to the relevant authorities for timely investigation and resolution, and for notifying affected customers.
Management requires individuals registering or making purchases to provide complete and accurate personal information, including: full name, email, and phone number, and to take responsibility for the legal accuracy of said information. The management of buonmecoffee.com bears no responsibility and will not resolve any complaints related to a customer’s rights if the personal information provided at the time of initial registration is found to be inaccurate.
Customers have the right to submit complaints regarding the disclosure of their personal information to third parties to the administration board of buonmecoffee.com at the company address:

BUON ME COFFEE PRODUCTION AND TRADING CO., LTD.

Address: 108/1/30 Nguyen Van Khoi Street, Ward 9, Go Vap District, Ho Chi Minh City

Phone: 0914535353

The company is responsible for implementing technical and operational measures to verify the content of any complaints received.